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The Orchid Guys are committed to ensuring the privacy of our customers. We value your business and your trust. This privacy statement explains our policies for the collection and use of information as it relates to your interaction with our web site.
Visiting Our Site When you visit the The Orchid Guys web site, our web server automatically collects user specific information about the pages you visit as well as any personal information you enter in forms while visiting the site. The Orchid Guys collects this information to improve the content of our web site and your shopping experience. If you have placed an order or subscribed to our newsletter service, we may also use this information to notify you about updates to our web site, special offers or upcoming events. If you do not want to receive e-mail from us, please let us know by sending an e-mail to info@theorchidguys.com. You may also send us correspondence using our online form instead of e-mail.
Ordering Online If you create a profile on our web site or order a product from us, The Orchid Guys retains your name in our customer file. We never rent, sell or share our customer list. Period. We may on occasion send printed catalogs, mailings or cards of appreciation. If you prefer not to receive this type of communication, please contact us at info@theorchidguys.com or you may write to us at The Orchid Guys, 1137 Boylston Street, Newton, MA 02464. If you supply us with your telephone number online, you may receive a customer service call regarding an order you placed. The Orchid Guys will only contact you to ensure the accuracy of your order. We will not call you for any marketing or promotional purposes.
Secure Shopping Our web site uses a secure server with encryption for transmission of all sensitive data between your computer and the web server. When the data leaves the web server to be processed, it is sent via a secure point-to-point connection and is stored behind a fire wall. We utilize SSL (Secure Sockets Layer) for transmitting documents via the Internet. SSL encrypts data that is transferred over the SSL connection to protect confidential user information, such as credit card numbers. Please note that e-mail is not encrypted so we urge you not to transmit your credit card information in this format. The Orchid Guys also utilize ScanAlert's Hacker Safe® security protection. This service scans our web site regularly and confirms the highest industry standard security protocols are in place to safeguard your personal information and operations performed on our web site. |
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